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Feedback after the event

With this template, you can collect structured feedback directly after the event – effortlessly. Participants automatically receive a short survey via email, complete it on their smartphones in just a few minutes, and you receive usable results for reporting, internal learnings, and optimizing the next event. Optionally, you can segment the feedback by target group (e.g., participants, speakers, VIPs, exhibitors) or use open-ended comments for testimonials.

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Ideal for

  • Conferences, customer and employee events
  • Training/Workshops (Trainer and content feedback)
  • Hybrid events (comparison of on-site vs. online)

What this template covers

  • Feedback survey: Scale questions (e.g. 1–5), multiple choice and free text
  • Automatic email: Shipping after the event (immediately or e.g. the next morning)
  • Segmentation: Optionally, different questionnaires for each group/day
  • Evaluation: Export of results, top ratings, and frequently asked questions from free text entries
  • Optional: Consent to publication (testimonial opt-in)

Here's how to use the template

  1. Select standard questions (overall satisfaction, content, organization, location/technology)
  2. Optionally add 1-2 event-specific questions
  3. Adjust the email text (short, clear, "Takes 2 minutes")
  4. Set a shipping time (e.g. 2 hours after the end or the next day at 9:00 AM)
  5. Evaluate results and derive insights/to-dos
  6. Optional: Follow-up to promoters/dissatisfied customers (NPS-based)

About this template

  • Application: Event follow-up & quality assurance
  • Components: Survey · Email distribution · Evaluation/Export
  • Setup: ~10–15 min
  • Output: Exportable results, learnings for future events

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