In the space under Users you can create a new user.
In the space under Users you can create a new user.
We offer various options for logging into the platform. This always depends on the type of event.
These options can be configured specifically for each event, but the most common method is logging in with a personal login link.
I CAN'T ACCESS THE PLATFORM WITH MY PERSONAL LOGIN LINK (PLL).
Personal login links, or PLLs for short, provide password-free access to an event. There are several reasons why the link might not work.
1 The most common error here is the user rights assignment. If you have the administrator role, the link will be blocked and you will receive an error message when you click on it. This is a security feature of the platform.
2 The entire link was not accessed. If only part of the link was accessed, an error message is generated.
3 The event has already ended. Once the event has ended, all PLLs are automatically redirected to a web address. By default, this is: https://www.onevents.at/event-beendet/
If none of these cases apply, please contact support.
In the left menu under Users, you can delete individual users while in the space if delete mode is enabled. This will log the user out of the event.
In Space, in the left menu under the Users tab, you can use the gear icon to export all current user data using the Export user data function.
Please contact our sales team. We'll find exactly the right license for your project.
Yes, depending on your license, you can keep multiple event platforms online at the same time.
Yes, with the right license and some know-how, it's possible to design most elements of your event. The best way to do this is to write to us at support@onevents.at and we'll discuss your project.
Various streaming providers can be integrated into ONevents. Whether YouTube, Vimeo, Amazon AWS, or Wowza, each streaming service has its advantages and disadvantages, and we treat them all equally. However, we are happy to work with Vimeo.
It is important that the streaming service provides a player.
The settings depend on various factors, the hardware itself, the internet connection, and of course the resolution in which you want to stream.
If you want to stream in a very high resolution of 1080p, you should select 60 fps. This requires a stable bitrate of 6000 kbit/s (6 Mbps).
If you're streaming with a smartphone, for example, you won't be able to achieve those results. Newer smartphones should be fine with 720p and 30 fps and a bitrate of 3,000 or 4,500 kbps.
To transmit a video stream in Full HD, a data rate of at least 2000 kbit/s should be provided for the upload. The optimal data rate for such a stream is 6 Mbps.
